If you have additional questions and concerns, you may send an email to [email protected].
If Innovatronix, Inc. does not respond to your concern or your concern has not been satisfactorily addressed, please call +63 2 661 4108.
Collection of Information
Our primary purpose in collecting personal information is to provide you with a safe and most efficient possible way in purchasing our products and accessing our website.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information with the intention of purchasing our products you are no longer unknown to us. If you choose to purchase our products thru our website, we require you to provide contact and identity information, billing information, shipping information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the full discretion not to provide by choosing not to use a particular service or feature.
We require some additional financial information, such as, but not limited to: copies of valid Identification Cards, we shall use these, to verify the accuracy of your name, address, and other information, as well as to bill you for your purchase of our products.
Use of Your Information
We use your personal information to facilitate the services or products you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; marketing efforts; detect and protect us against error, fraud and other criminal activities; and as otherwise described to you at the time of collection. We may compare and review your personal information for errors, omissions and for accuracy.
Disclosure of Your Information
As a matter of policy, we do not and will not, sell, rent or share any of your personal information to third parties for their marketing purposes without your explicit consent.
Innovatronix, Inc. cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: fraud and other rights, to help protect you and Innovatronix, Inc. from fraudulent actions. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, use history, and fraud complaints without a subpoena.
Your information is stored on Innovatronix, Inc.'s servers located in the Philippines. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy. We treat all information all our customers as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. Furthermore, we restrict access to your information to employees who need to know that info in order to facilitate your purchase of our products.